Took our 3 Tibetan Mastiffs and little lurcher to the woodland walk today, for the first time. What an absolutely AMAZING experience. They loved every minute of it. Especially the water. Will definitely be back.

We have been a few times now and used 3 different fields, our dogs have enjoyed every visit, thank you for providing this safe space!

Have used the lower field twice now, the perimeter doesn't seem safe for dogs of larger sizes as they can easily get through the fencing and paneling. The outer perimeter could use work with cleaning debris and ensuring it's safe for the dogs. One side of the field borders with the daycare and with having big dogs who are reactive to other dogs, I'm unsure how safe that would be, especially since there's gates connecting the two which could accidentally be left open. Have had no real issues with the website or first time visit however the owner is very rude and unfriendly. He came into the field we were in without even checking if our dogs are aggressive or without letting us approach him first which would've have been blamed on us if the dogs hurt him in any way. Secondly, was very passive aggressive after we decided to brush our husky in the field. We checked policies on the website and in the FAQ's however no mention of not being able to brush dogs. All we saw was no littering which there's a big difference between rubbish like plastic or paper or dog fur which is usually quickly blown away in the wind or picked up by animals for nesting. Mentioned this to the owner after he told us and we said we would pick it up and he continued to accuse us of how tacky it looks and how we would be banned. Even after ensuring him we would pick it up he kept being passive aggressive and reminding us it is his business. Not how you should be talking to paying customers. A quick comment on how he would like for us to pick it up and let us know he will update the policy would've been enough. Will not be visiting again as there's plenty other options where I'm sure we won't be disrespected in this way.

So disappointed that they didn't feel the need to respond to my concerns. Used the camp road Upper valley. It was double booked .no water.nails sticking out of boards and screes sticking out of gatepost.hates difficult to use.Had to leave as unsafe .contacted the supplier twice and no response. Luckily the nail just went through side of sons trainers and caught the dog in time.

We've been using Paw Pounders fields for about 18 months however we will not be returning. The fields themselves cannot fault them, they've been perfect. But the customer service is appalling. Twice in the past few months I have had to call and spoken to Nick who has no customer service skills and is very rude and abrupt. I did not receive an email to confirm the booking and to get the code for the gate so called only to be told it was basically my fault I hadn't received it. He mentioned that I was not the first to call about the booking/email system so many there is an issue with the website? Both times I have called he has been so rude and dismissive and its been an inconvenience to have called so I will be taking business elsewhere, where customers are appreciated.